Everything Your Melbourne Business Needs From IT
Whether you are in a Collins Street office tower or a Cremorne studio, one call gets you a real technician, not a ticket queue — from a single fix through to the managed IT support Melbourne businesses stay on. Flat $180/hr, no lock-in contracts, ever. New here? Our guides explain IT consulting and cloud consulting in plain English.
Security & Infrastructure
Keep the bad guys out and the systems running, so it stops costing you money once it is set up properly.
Cyber-Security
MFA rollout, phishing simulations, and a security posture mapped against the Australian Government's Essential Eight framework, built for businesses that cannot afford a breach making headlines. We tackle application control, patch management and backup hardening in the order that reduces your risk fastest.
Cyber security servicesEssential 8 Compliance & Security Audits
A growing number of Victorian accounting, legal and allied health practices now need Essential Eight sign-off for insurance, tenders, or client due diligence. We run the audit, tell you honestly where you sit on the maturity scale, and hand you a short prioritised list rather than a report nobody reads.
Essential 8 compliance auditsInfrastructure
Server health checks, backup verification, cloud migration planning and ongoing performance monitoring — the unglamorous maintenance that decides whether Monday morning starts smoothly or with an outage call.
IT infrastructure servicesNetworking
Patchy Wi-Fi in a Docklands office, a congested switch in a Port Melbourne warehouse, a VLAN setup that never quite got finished. We find the actual bottleneck, reconfigure the hardware properly, and test it before we leave.
Networking servicesCyber Insurance Readiness
Insurers ask pointed questions before they renew. We close the gaps they actually check — MFA everywhere, backups that have been restore-tested, endpoint protection and a patching record — then assemble the evidence so your answers hold up if you ever need to claim.
Cyber insurance readinessPenetration Testing
Find out how someone would get in before they do. We scope the test with you, bring in specialist testers, then do the part most providers skip: turn the findings into a fix list and work through it. Fixed-scope quote up front, retest included.
Penetration testing MelbourneDisaster Recovery & Business Continuity
Recovery targets agreed in writing, backups that have genuinely been restored rather than assumed, and a continuity plan your staff can follow at 7am on the worst morning of the year. An untested backup is a theory, not a capability.
Disaster recovery planningSecurity Awareness Training
Short, realistic phishing simulations and training that treats your staff as the sensors rather than the problem. Attackers aim at people first, and this is how people learn to report instead of click — with the evidence trail insurers and client questionnaires keep asking for.
Phishing simulation and trainingEssential 8 Self-Assessment
Sixteen questions, about three minutes, and an instant per-strategy verdict against the ASD Essential Eight with a prioritised gap list. No email required. It is the honest starting point before you spend a cent on security.
Take the free assessmentCloud & Productivity
The software your team lives in all day, configured properly once instead of limping along.
Microsoft 365
Tenant setup, conditional access and licensing that actually matches what your staff use, not what a reseller upsold you last year. We handle user provisioning, security baselines, and the ongoing admin work so your team just keeps working.
Microsoft 365 supportGoogle to M365 Migration
Moving off Google Workspace does not have to mean a weekend of panic. We map and test the migration of mail, calendars, contacts, Drive files and shared drives first, so Monday morning looks the same, just in Outlook instead of Gmail.
Google to Microsoft 365 migrationIntune & MDM
Company laptops and BYOD phones enrolled, security policies enforced, apps pushed remotely across the fleet. Useful for any team split between a CBD office and a couple of home offices, which describes most Melbourne businesses these days.
Intune & MDM servicesGoogle Workspace
Domain verification, DNS records, shared drives and user permissions set up correctly the first time, plus ongoing support when Gmail, Meet or Drive throws up something odd.
Google Workspace supportNot sure what you need?
Tell us what your team does day to day and we will point you at the right one.
1300 769 337Microsoft 365 Security Hardening
Tighten the tenant you already pay for: security baselines, conditional access, anti-phishing rules and audit logging set to best practice, with a plain before-and-after report so you can see exactly what moved.
M365 security hardeningMicrosoft Copilot Readiness
Copilot surfaces whatever your permissions let it surface, so the data governance gets sorted first. Assessment, remediation of the oversharing it would otherwise expose, then a guided pilot with a small group before you roll it out.
Copilot readinessMicrosoft 365 Licensing Audit
Most tenants carry licences nobody uses. We audit every seat, match it against real sign-in and app usage, and right-size the subscription with a written savings figure you can hand to your bookkeeper.
M365 licensing auditSharePoint Intranet
A clean, usable company intranet delivered in a focused three-week sprint — document libraries, permissions that make sense, and a structure your team will actually open instead of emailing attachments around.
SharePoint intranet buildsVoIP & Teams Calling
Your business number answered wherever you are — office, home or mobile — through Microsoft Teams Phone or hosted VoIP. Numbers ported without downtime (03, 1300, 1800), call queues and auto attendants built to match how your team answers, licences billed at cost on your own card.
Business phone systemsEmail Hosting & Migration
Business email on your own domain, on Microsoft 365 or Google Workspace, with licences at cost. We move you off the old host without losing a message and set SPF, DKIM and DMARC properly so your mail lands in inboxes rather than spam.
Business email hostingEmail Support
SPF, DKIM and DMARC set up properly so your emails land in inboxes instead of spam folders, plus ongoing mailflow monitoring and a quick fix when Outlook or Gmail starts misbehaving.
Email support servicesSupport & Maintenance
The calls that come in when something has already gone wrong, or needs setting up properly.
Tech Support
No jargon, no runaround. Describe the problem in plain English and we will get on it, remotely or on-site, whichever gets you moving faster.
Tech support servicesAd-hoc Support
No retainer, no minimum spend, no meetings about meetings. Ring when something breaks, pay for the time it takes to fix it, and that is the entire arrangement.
Ad-hoc IT supportData Recovery
A dropped drive or an accidentally deleted folder usually is not as final as it looks. We assess what is recoverable, pull back what we can, and set you up with a backup strategy that stops it happening twice.
Data recovery servicesData Migration
New laptop, new server, moving to the cloud — whatever the destination, we map out what is moving where before we touch anything, so nothing goes missing in transit.
Data migration servicesPC Support
Slow startup, random crashes, mystery blue screens. We clear out what is bogging the machine down, update drivers, and hand it back running the way it did on day one.
PC support servicesHardware
From a single failing hard drive to fitting out a whole new office, we spec the gear, order it, and get it installed and configured without you needing to think about it.
Hardware support servicesPrinter Support
Paper jams, driver conflicts, scan-to-email that stopped working overnight. Printers are never actually simple, and we deal with that so you do not have to.
Printer support servicesServer Support & Migration
Monitoring and maintenance for the server you already have, an honest read on how much life is left in it, and the replace-or-move-to-cloud decision costed both ways. We take no hardware margin, so nothing is pushing the answer one way.
Server support MelbourneIT Relocation
Office moves where the IT simply works on day one: internet ordered before the lead time bites, cabling planned off the floor plan, numbers ported without a gap, and desks tested before anyone sits at them.
Office IT relocationAutomation & Specialist Services
For the jobs a general helpdesk usually waves through to someone else.
WordPress Web Design
A fast, secure WordPress site for your Melbourne business, built and hardened by someone who also manages servers for a living, not just someone who knows themes. Security, backups and SEO basics are baked in from the first commit, with no lock-in once it is live.
WordPress web designAI Automation
We set up Copilot, ChatGPT and custom workflows so they save real hours, not just look impressive in a demo. Setup, staff training and prompt design included, tuned to how your team actually works.
AI automation servicesAutomation
If your CRM, inbox and invoicing system do not talk to each other, someone on your team is retyping the same information three times a week. We build the connections that stop that.
Business automation servicesProgramming
An Excel macro that has outgrown itself, a one-off tool your business actually needs, a small web app nobody else will build for you. That is the kind of job we take on.
Custom programming servicesWebsites
A site built to load fast, read well on a phone, and actually convert an enquiry, with hosting and technical upkeep handled so it does not quietly rot after launch.
Website design servicesSEO & Local Search
Getting found by Melbourne customers searching on their phone. Google Business Profile work, technical fixes, on-page content and legitimate link building, reported against Search Console and GA4 so you can see what is actually working. Contact for a tailored quote.
SEO & local search servicesVirtual CIO
Senior IT leadership without the salary: a technology roadmap, a budget that survives contact with reality, vendor wrangling, and a quarterly review that ties the spend back to what the business is actually trying to do.
Virtual CIO servicesWordPress Support & Care Plans
The site your business depends on, kept updated, backed up, monitored and fixed for a flat monthly fee. Hacked, broken or quietly abandoned by the last developer is a normal starting point here, not a problem.
WordPress care plansIT Due Diligence
Buying a business? Your accountant checks the books; we check the systems those books run on. Licensing that will and will not transfer, risks that never appear on a balance sheet, and the real cost of the first ninety days — in writing, before you sign.
IT due diligence reviewsReady to get sorted?
$180/hr (excl. GST) · No call-out fee in metro Melbourne · No lock-in, ever