Microsoft 365 for Melbourne Business, Configured Like It Matters
A tenant built or hardened to a security baseline you can point to, licensing matched to how your staff genuinely work, and the price agreed up front: from $1,000 fixed for the build, then $180/hr ex GST whenever you want a hand. Licences stay on your own card with no margin on them. New guide: Business Premium vs Business Standard — which one your staff actually need. Already on M365? Add Teams calling and drop the separate phone bill.
Three Tenants We Meet Every Month in Melbourne
Almost every Microsoft 365 enquiry we take starts from one of these positions.
Set up in a hurry, never secured
The tenant dates from whenever the domain was bought. Half the staff have MFA, departed employees still hold mailboxes, and one shared global admin password floats around. Nothing has failed yet, which is precisely the problem.
Migrating and terrified of downtime
The whole business flows through email, and the move off Google Workspace or a legacy host has been postponed twice because nobody could promise a clean Monday. It needs doing after hours, by someone who has done it dozens of times.
Paying for licences you don't understand
The subscription bill grows a little at every renewal. Basic, Standard, Premium and assorted add-ons all appear on it, yet nobody has mapped any of them against what staff open each day. A fixed-fee Microsoft 365 licensing audit finds the stranded licences and right-sizes your seats.
Microsoft 365 Setup & Administration
A well-run tenant is mostly invisible: mail arrives, files sync, sign-ins behave and audits have answers. Reaching that state takes deliberate configuration, which is the part that gets skipped when 365 is stood up in an afternoon. We do the deliberate version, for brand-new tenants and inherited ones alike.
The security side follows Australian frameworks rather than vendor defaults: Conditional Access shaped around how your people sign in, Entra ID structured for clean joiner and leaver handling, Teams governed before sprawl sets in, and the whole baseline aligned to the Essential 8.
Mail authentication with SPF, DKIM and DMARC, SharePoint structure and Intune enrolment round out the build. Afterwards you are not left holding the admin centre alone; changes and questions stay a phone call away at the published hourly rate. And when shared drives stop scaling, we design and build SharePoint intranets to bring order back.
What's Included
Tenant Setup & Configuration
Provisioning from zero or a structured review of what exists: domains verified, licences assigned and the security groundwork laid before users arrive.
Entra ID & Conditional Access
Identity built so the right people sign in easily and everyone else cannot: MFA enforced, risky sign-ins challenged, policies tuned to stay out of the way.
Email Security & Authentication
SPF, DKIM and DMARC published and verified on your domain, with anti-phishing and anti-spam policies tightened well past the defaults.
User Provisioning & Licensing
Joiners, leavers and group structures handled cleanly, with the licence mix trimmed to what each person genuinely uses.
Teams Administration & Governance
Teams rolled out with naming, retention and guest rules agreed early, so collaboration grows without turning into sprawl.
Essential 8 Compliance
Tenant controls mapped to the Essential 8: application restrictions, MFA, admin privilege limits and a patching story that holds up.
Pricing in Print: Fixed Setup, Hourly Support
Plenty of providers make you enquire just to learn a number. Ours are printed here, ex GST, before you ever call.
- A fresh tenant stood up, or an inherited one reviewed end to end
- MFA enforced for every account and legacy authentication switched off
- Domain mail authentication published: SPF, DKIM and DMARC, plus phishing policies
- A recommendation between the Standard tier (Security Defaults) and the Premium tier (Conditional Access), matched to your risk
- A handover document in ordinary English covering what changed and the reasoning
What moves the number: the tier you land on (Conditional Access, Defender for Business and Intune all need Premium), how many mailboxes are migrating, and the device count. Outside the fee: Microsoft subscriptions themselves, which stay on your card, Intune rollout as its own engagement, and hardware; each arrives as its own transparent quote.
What an Engagement Looks Like, Start to Finish
Three stages, each one ending with something in writing, so you always know what happens next.
Scoping call (20 minutes)
A quick look at your tenant, or the absence of one, plus user and device counts. The fixed price for the build lands in front of you before anything is agreed.
Setup or migration
The build or migration itself: baseline applied, mail authentication live, cutovers scheduled outside business hours so Monday opens in Outlook with history intact.
Handover & ongoing support
A plain-English summary closes the project. From there, admin help costs $180/hr ex GST when you want it, or devices can move onto managed Security Essentials; nothing obliges you either way.
A Hardened Tenant vs. One That Just Works for Now
Day one looks identical either way. Month eighteen, when a phishing email lands, is where the two part company.
| What you get | DIY / set-and-forget | Support Melbourne M365 setup |
|---|---|---|
| Multi-factor auth | Optional, half-rolled-out | Enforced tenant-wide, legacy auth blocked |
| Email authentication | SPF only, if that | SPF, DKIM and DMARC configured and verified |
| Licensing | Guessed, usually over-bought | Right-sized to what you use — Standard vs Premium explained |
| Ex-staff & admin accounts | Linger for months | Reviewed, offboarded, global admin locked down |
| Migration downtime | During business hours, fingers crossed | After-hours cutover, history intact next morning |
| Essential 8 alignment | None | Baseline aligned to ACSC Essential Eight |
| Pricing | Unknown until the invoice | Fixed-price setup from $1,000, support at $180/hr — published |
| Lock-in | — | None. You own the tenant, month-to-month support |
Why Choose Support Melbourne for Microsoft 365?
Microsoft 365 Specialist
Tenancy architecture, security and compliance form the core of Aaron's week rather than a sideline, applied to Melbourne businesses of every shape.
Security-First Configuration
Baselines go in on day one instead of after the first scare. Skipping policies to shave setup hours is a false economy we refuse on principle.
No Surprises, No Lock-in
The setup price is fixed in advance and admin time runs at $180/hour ex GST, printed on this page. Licences never carry our margin, and no contract holds you here.
Support You Can Actually Reach
Aaron works Melbourne hours, seven days, and answers directly. Changes, questions and emergencies reach an engineer rather than a queue.
Frequently asked questions
Which Microsoft 365 licence does my Melbourne business need?
Can you migrate us from Google Workspace to Microsoft 365?
How do you secure Microsoft 365 email against phishing and account takeover?
How long does a Microsoft 365 setup or migration take?
How much does a Microsoft 365 setup cost?
Do you lock us into a contract?
Want the Tenant Done Right?
Twenty minutes of scoping gets you a straight assessment of the tenant and a fixed written price the same week.