IT Support Port Melbourne
For the warehouses, logistics operators and light industrial businesses around Bay Street and Salmon Street.
Office, warehouse and dock on one network
Separating a flat network
Most sites we walk into have a single flat network with everything on it: accounts PCs, scanners, cameras, the printer, the visitor wifi and a supplier remote-access box. We separate those out so a problem in one area does not take out the others, and so anything with a remote connection into your site is properly contained.
Coverage across the racking
Warehouse wifi fails differently to office wifi. We survey the actual site rather than adding another access point and hoping the scanners stop dropping out.
Line-of-business and ERP support
We are not the vendor of your warehouse or ERP system and will not pretend to be. What we do is make sure the infrastructure underneath it is not the cause: the server, the network, the backups, the workstations and the integrations.
Dealing with the vendor for you
When the fault genuinely is the software vendor, we take it up with them directly instead of leaving you to relay messages between two technical teams.
Services we provide here
Where Port Melbourne sites usually start:
Managed IT Services
Ongoing, fixed-fee IT management for your whole site.
Business IT Support
Ad-hoc help at $180/hr when something needs fixing now.
Essential 8 Compliance
ACSC Essential Eight assessment, uplift and evidence.
Cyber Security
MFA, conditional access, phishing protection and audits.
WordPress Web Design
Fast, secure WordPress sites built and maintained locally.
Scanners dropping out at the racking?
We will survey the site properly rather than adding another access point and hoping.